Lewis Eisen will guide us on the finer points of drafting effective polices, leveraging his experience practicing law, 20 years of business and IT consulting, and 12 years writing administrative policies in the federal government.

In many offices, IM policies are long and confusing, and no one reads them. Worse, they often sound like angry parents scolding naughty children. Adults bristle at disrespectfully worded statements, making compliance a battle. The reality is that the policy writers want to sound strict but not sound confrontational. In this session, you will learn how you might improve the conversation dynamic.